What You Will Learn

In this session, leaders will learn how to:

• Recognize and cultivate a culture of healthy feedback
• Contribute to and encourage feedback behaviors
• Ask for and receive meaningful feedback without becoming defensive
• Provide specific and sincere praise
• Deliver honest criticism in a kind and clear manner

About the Instructor

Mike Allison is a professor and Bloch Executive Education instructor within the Henry W. Bloch School of Management at UMKC. In that capacity, he teaches EMBA courses on international business, influence and persuasion, and advanced presentation skills. He also instructs business leaders on diverse topics such as change management, emotional intelligence, holding difficult conversations, presentation techniques, building trust, and executive presence. Prior to his current academic focus, Mike accrued nearly 20 years of healthcare IT leadership experience working at Cerner Corporation. While at Cerner, he held executive responsibilities within both the client and associate learning organizations. His award-winning learning teams, many of which were internationally based, provided practical and effective end-to-end learning solutions to Cerner clients and associates around the world. Mike also spent a year as the Vice President of Learning & Development at AMC Theatres. There, he led a team of learning professionals who focused on building, supporting, and retaining talent across multiple guest-facing brands. Mike is a graduate of Brigham Young University where he earned a bachelor’s degree in International Relations and a master’s degree in Public Administration.

Emotional Intelligence is the New Currency of Professional Success Includes:

During an interactive and multi-media driven session, participants will discover:

• Qualities consistently possessed by great leaders
• Distinctions between intelligence quotient (IQ), technical quotient (TQ), and emotional intelligence (EQ)
• The four key elements which make up emotional intelligence
• Why influence and true leadership cannot occur without high EQ

What You Will Learn

Attendees will learn that in order to truly lead others and maximize results through EQ, one must:

• Master self-awareness, self-management, social awareness, and relationships
• Exhibit genuine empathy. Make others feel it is about them and you have their best interests at heart
• Thoughtfully harness individual emotions and the emotions of others

About the Instructor

Mike Allison is a professor and Bloch Executive Education instructor within the Henry W. Bloch School of Management at UMKC. In that capacity, he teaches EMBA courses on international business, influence and persuasion, and advanced presentation skills. He also instructs business leaders on diverse topics such as change management, emotional intelligence, holding difficult conversations, presentation techniques, building trust, and executive presence. Prior to his current academic focus, Mike accrued nearly 20 years of healthcare IT leadership experience working at Cerner Corporation. While at Cerner, he held executive responsibilities within both the client and associate learning organizations. His award-winning learning teams, many of which were internationally based, provided practical and effective end-to-end learning solutions to Cerner clients and associates around the world. Mike also spent a year as the Vice President of Learning & Development at AMC Theatres. There, he led a team of learning professionals who focused on building, supporting, and retaining talent across multiple guest-facing brands. Mike is a graduate of Brigham Young University where he earned a bachelor’s degree in International Relations and a master’s degree in Public Administration.

What You Will Learn

This course covers the core content of an intensive negotiation training program. Its lessons are built on the experience of advising negotiators in elite private and public institutions, from Fortune 10 companies to military special forces. You will develop a clearer, more practical perspective on deal making by exploring four critical, transformative phases of interest-based negotiation:

Explore. Challenge your assumptions as to who the parties are, what they want, and what’s possible.
Expand. Bring new options to the table to add value; bring new parties to the table to transform the negotiation.
Divide. Satisfy all the parties to reach agreement, while allocating value advantageously.
Agree. Make every conversation work towards the final agreement.

In addition, you will discuss practical but underutilized negotiation tactics and have multiple opportunities to experiment with them in simulated negotiations.

Key Topics

• Creating effective negotiation strategies
• Challenging assumptions about parties, options, risks, and rewards
• Understanding the perspective of other parties
• Generating creative options to create more efficient deals
• Using fair standards to distribute gains
• Identifying and handling irrational behavior in negotiation

Who Should Attend

This course is appropriate for negotiators of all skill levels. Novice negotiators will learn to create and follow effective strategies. Experienced negotiators will apply a new framework to fundamental negotiation concepts, developing their perspective on effective negotiation. They will also cover new concepts, such as managing irrational beliefs and behavior on both sides of the table.

About the Instructor

Colin McRoberts is a graduate of Harvard Law School and an experienced lawyer and negotiation advisor. Colin practiced commercial litigation with Steptoe & Johnson. He handled complex financial lawsuits for a multinational firm before becoming a professional negotiation advisor in a boutique practice. In that capacity he has assisted many elite clients, including two of the Fortune 500 Top 10, large and small non-profits, U.S. and foreign government institutions, the U.S. military, and leaders in sectors such as finance, construction, consumer electronics, insurance, labor relations, and fine arts. He has advised and taught negotiators on the ground in dozens of countries around the world and in nearly every imaginable industry. Colin assist his clients with negotiation, communication, and strategy in complex and difficult situations. He has helped improve commercial negotiations, advised diplomats in international multilateral talks, and built better relationships between aboriginal peoples and government. Colin is also a professor at the University of Kansas, teaching business law, business fundamentals, and a new course on the origin and spread of conspiracy theories. He also teaches negotiation to MBA students at the University of Missouri-Kansas City.

What You Will Learn

Those in attendance will learn that in order to influence and persuade others:

• Solidifying trust must be a primary focus
• Your network must be defined, cohesive, and flourishing
• You must practice the law of reciprocity
• The four keys to the “Necessary Art of Persuasion” must be leveraged
• Cultural intelligence must be developed

About the Instructor

Mike Allison is a professor and Bloch Executive Education instructor within the Henry W. Bloch School of Management at UMKC. In that capacity, he teaches EMBA courses on international business, influence and persuasion, and advanced presentation skills. He also instructs business leaders on diverse topics such as change management, emotional intelligence, holding difficult conversations, presentation techniques, building trust, and executive presence. Prior to his current academic focus, Mike accrued nearly 20 years of healthcare IT leadership experience working at Cerner Corporation. While at Cerner, he held executive responsibilities within both the client and associate learning organizations. His award-winning learning teams, many of which were internationally based, provided practical and effective end-to-end learning solutions to Cerner clients and associates around the world. Mike also spent a year as the Vice President of Learning & Development at AMC Theatres. There, he led a team of learning professionals who focused on building, supporting, and retaining talent across multiple guest-facing brands. Mike is a graduate of Brigham Young University where he earned a bachelor’s degree in International Relations and a master’s degree in Public Administration.

What You Will Learn

During this workshop, participants will learn the elements of strategic leadership, including:

• Making decisions with the future in mind
• Listening and questioning to find solutions
• Defining a path forward with limited information
• Demonstrating confidence in the face of uncertainty
• Encouraging teams through trust and authenticity

Through a series of scenarios and case studies, these skills will be applied, practiced, and demonstrated to support your growth as a strategic leader.

Who Should Attend

This session is ideal for individuals at all stages of leadership, looking to advance their skills to effectively lead their teams, or organizations, through growth, challenges, or continued development.

About the Instructor

Mary Messner is a professional speaker, an advocate for women and girls, and a mother to two young daughters. She dedicates her career to approaching challenges with creativity, refusing to accept the status quo, and leading with a determination to grow others. Mary’s speaking business, Mary Messner, partners with organizations of all sizes and industries. She is committed to creating a workplace culture where women are recognized and celebrated for their authentic and powerful abilities.

Her speaking engagements and workshops provide tangible strategies that demonstrate how to empower women in the workplace. Mary brings her corporate, non-profit, and small business experience to each interaction with the goal of creating meaningful connections with her clients and audience.

Presentation (Connection) Workshop Includes:

Approach

The Presentation (Connection) Workshop will include the following components:

1. Knowledge: Participants will further develop their knowledge of presentation skills through interactive learning experiences.
2. Application: This learning event is based on the principle of learn by doing: a performance-based approach that enables participants to utilize their knowledge in real-world scenarios.
3. Evaluation: Throughout the experience, participants will give and receive real-time coaching by leveraging an evaluation rubric, ensuring the feedback is focused and constructive.