Grade Appeal Policy

  • Keywords: student, appeal, grade appeal
  • Policy Number: KC-ACA-3119
  • Originally Issued: Prior to 2010
  • Revised: Summer 2012
  • Effective Catalog Cycle: Fall 2012
  • Approved by: Provost
  • Executive Sponsor: Provost
  • Responsible Office: Registration and Records

Policy Statement

Students are responsible for meeting the standards of academic performance established for each course in which they are enrolled. The establishment of the criteria for grades and the evaluation of student academic performance are the responsibilities of the instructor.

This grade appeal procedure is available only for the review of allegedly capricious grading and not for review of the instructor’s evaluation of the student’s academic performance. Capricious grading, as that term is used here, comprises any of the following:

  • The assignment of a grade to a particular student on some basis other than the performance in the course.
  • The assignment of a grade to a particular student according to more exacting or demanding standards than were applied to other students in the course; (Note: Additional or different grading criteria may be applied to graduate students enrolled for graduate credit in 300‐ and 400‐level courses.)
  • The assignment of a grade by a substantial departure from the instructor’s previously announced standards as stated in the course syllabus.

Appeal Procedures

  1. The student should first discuss the course grade fully with the instructor of the course. This must be done within six weeks after the beginning of the succeeding regular academic semester.
  2. If the matter cannot be resolved by consultation with the instructor, the student should use the departmental grade‐appeal procedure. Every academic unit (school, College or department) must have a set of appeal procedures that are to be made available to students on request. These procedures will specify the manner in which the departmental review of the challenged grade will be conducted.
  3. If the matter is not resolved at the departmental level, an appeal can be made to the academic dean, in accordance with the school’s or College’s appeals process. The decision of the dean will be communicated to the student, the instructor and the department.
  4. If the matter is not resolved within the school or College, the student may appeal to the Provost. This appeal must be made within 10 consecutive calendar days after notification of the decision of the dean.
  5. The Provost or designated representative shall review the full record of the case and appeal documents. At this level, the Provost may appoint an ad hoc academic appeals committee to review the record and provide advice on the matter. The decision of the Provost is final and will be communicated to the student, the instructor, the department and the dean of the school or College.

Reason for Policy

This policy was developed to support student academic success and to provide consistent, quality delivery of academic programs and services.

Who Should Read this Policy?

All faculty; Academic advisors; All students

Instructions, Procedures and Related Information

Student Grade Appeal to the Provost Form:

https://www.umkc.edu/provost/docs/StudentGradeAppealtoProvost.pdf

Unit Specific Grade Appeal Procedures

Bloch: https://bloch.umkc.edu/docs/bloch-grade-appeal-procedure.pdf

Conservatory: https://conservatory.umkc.edu/docs/conservatory-procedure-for-grade-appeal-spring-2023.pdf

Dentistry: Coming soon…

Education: Coming soon….

Humanities and Social Sciences: https://shss.umkc.edu/current-students/advising-and-academic-resources.html

Law: https://catalog.umkc.edu/colleges-schools/law/academic-rules-regulations-for-juris-doctor-degree-program/appeal-of-grades/

Medicine: Coming soon…

Nursing: http://sonhs.umkc.edu/wp-content/uploads/2014/10/policy-procedure.pdf

Pharmacy: https://catalog.umkc.edu/colleges-schools/pharmacy-home-page/academic-regulations-requirements/

Science and Engineering: https://sse.umkc.edu/docs/sse-student-grade-appeal-form-and-policy.pdf

Contacts

UMKC Registrar’s Office: Website: http://www.umkc.edu/registrar/default.asp

Physical Location: 115 Administrative Center, 5115 Oak Street, Kansas City, MO 64110

Mailing Address: 5100 Rockhill Road, Kansas City, MO 64110‐2499;

Phone: 816‐235‐1125; Fax: 816‐235‐5513; Email: registrar@umkc.edu

Exclusions

None

History & Updates

Updated procedures and forms: July 2012

Appendices

None

Course Evaluation SB389

  • Keywords: student, course, evaluation, SB389, senate bill 389
  • Policy Number: KC-ACA-3112
  • Originally Issued: Summer 2011
  • Revised: None
  • Effective Catalog Cycle: Fall 2011
  • Approved by: Provost
  • Executive Sponsor: Provost
  • Responsible Office: Registration and Records

Policy Statement

Satisfaction of the reporting requirements for SB 389 related to course evaluation by students is accomplished in one of two ways: including the designated questions in the Academic Unit specific course evaluation or using the stand‐alone electronic SB389 course evaluation system as a supplement to the unit specific course evaluation. Deans of Academic Units are responsible for making sure the SB389 course evaluation questions are distributed, collected and the results submitted to the Registrar’s Office in a timely manner. They are also responsible for notifying students of the availability of this feedback mechanism when using the stand‐alone electronic system.

Reason for Policy

Fulfill the requirements of Senate Bill 389.

Who Should Read this Policy?

Provost’s office personnel; Academic Unit Deans and other academic administrative personnel; Registrar’s office personnel

Instructions, Procedures and Related Information

Procedure occurs during the final six weeks of the Fall and Spring semesters and during the final three weeks of the Summer semester. The Registrar will determine the timeline for all other academic periods, e.g., intersessions.

  1. The Registrar will contact the Deans of the Academic Units approximately 6 weeks before the end of the semester and request that the Academic Units begin communicating to their students regarding semester stand‐alone electronic course evaluations deadlines.
  2. Stand‐alone electronic SB389 course evaluations will be made available three weeks before the end of the term.
  3. Students will be notified at least two weeks before the electronic evaluations are made available.
  4. A follow‐up email will be sent by the academic unit approximately one week before the deadline to submit electronic course evaluations.
  5. SB 389 course evaluation questions which are included in the academic unit specific evaluations will be administered as part of the academic unit’s course evaluation procedure. Academic Units will be responsible for providing instructions to their students as part of their procedure.
  6. All evaluations deadlines will be published in Blackboard’s information section as well as the campus portal.
  7. All SB 389 course evaluation results will be submitted to the Registrar no later than three weeks after the evaluation period has ended. The data will include standalone 389 questions that are compiled from stand‐alone electronic evaluations as well as from Academic Units who combine SB 389 questions with their unit specific evaluations.

Contacts

UMKC Registrar’s Office: Website: http://www.umkc.edu/registrar/default.asp

Physical Location: 115 Administrative Center, 5115 Oak Street, Kansas City, MO 64110

Mailing Address: 5100 Rockhill Road, Kansas City, MO 64110‐2499;

Phone: 816‐235‐1125; Fax: 816‐235‐5513; Email: registrar@umkc.edu

Exclusions

None

History & Updates

The UMKC Faculty Senate determined that the question to be asked would be: Is the instructor an effective teacher?

Appendices

None