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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.

Service Center

Mercedes Tillman
Human Resource Specialist II

Complete Your Required Annual Training By Oct. 31, 2019: Available on MyLearn

The date to complete the University’s required trainings is October 31, 2019. If you received an “Action required” email from the HR Service Center on September 27, 2019, you still need to complete one or more of the three required courses. Your training requirement is not met until all required training appears on your Learning Transcript in MyLearn.

To determine which courses to complete by the deadline, follow these steps:

  1. Log in to myLearn (https://umsystem.skillport.com) using your University username and password.
  2. Access your myLearn transcript, available under “My Profile” in the top right-hand corner (review instructions for accessing your transcript (PDF)).
  3. Identify which of the following courses have not been completed as of July 1, 2019, or later:
    • Building a Foundation: Discrimination Prevention and Title IX
    • University of Missouri System Campus Emergency Alert
    • Global Cybersecurity Basics (MakeITSafe)
  4. Complete the required courses by October 31.
    • Click on the title of the course you have not completed as of July 1, 2019.
    • Complete the course(s).

When the three courses are completed as required, they will appear on your transcript as shown below (view full size):

Please note: Student employee appointments will have access to Alert Training in myLearn, but should not complete the training at this time. Instead, they should complete it in their student learning portal when indicated by their university.

Additional details related to Compliance and Regulatory Training are available online. For questions, reach out to the HR Service Center at 573-882-2146, toll-free at 800-488-5288 or via email at hrservicecenter@umsystem.edu.

If you are not using a university computer, you will need to enable pop-ups for the training site. For assistance, please contact the HR Service Center at 235-1621.

You may also contact the UMKC Human Resources at 816-235-1621 or Susi Mickey at mickeysu@umkc.edu if you have questions or need assistance.


Now Accepting Nominations for the 2020 Annual Staff Awards!

The 2020 Staff Awards nomination process is now open! Please take the time to recognize your colleagues for their significant contributions to UMKC. This year we will award individuals who have been supporting the strategic values and we will continue awarding the Living the Values award to staff members across campus.

Nominations may come from staff, faculty and students. All nominations will be reviewed by a committee of members from across campus. These awards will be presented to staff at the annual Staff Awards event in the spring.

List of Awards and Descriptions

Campus Awards:
The following awards will each be presented to one individual who best exhibits the qualifications outlined in the award description.

  • Excellence in Student Success Staff Award
  • Excellence in Research and Creative Works Staff Award
  • Excellence in Engagement and Outreach Staff Award
  • Excellence in Multiculturalism, Globalism, Diversity and Inclusion Staff Award
  • Excellence in Planning, Operations and Stewardship Staff Award
  • Chancellor’s Staff Award for Extraordinary Contributions
  • Rising Star Staff Award (New Award for 2020!)
  • Staff Council Dedication Award

Living the Value Staff Award:

The Living the Value Staff Award will be awarded to staff members from across campus. The campus has been divided by college, school or division or into a group and each group will have their own nomination and selection process. More information about this process will be sent out to individuals by their unit.

·         Living the Value Staff Award (multiple awards across campus)

Deadline for submission of nomination materials for campus awards is November 15, 2019. The nomination form and details for all the awards are available at www.umkc.edu/hr/staffawards.

If you have any questions regarding Staff Awards, please email umkchr@umkc.edu.

Lifewise EAP Webinar: Talking to Children About Scary Events

As an employee, you are our most important resource, and the University of Missouri System cares about your personal and professional well-being.

The UM System’s Total Rewards, UMKC Human Resources, and Saint Luke’s Health System in Kansas City have come together to provide monthly online Employee Assistance Program seminars to equip you with skills to help you excel and grow in your professional or personal life. On October 23, 2019, the topic for the EAP Online Seminar Series is Talking to Children About Scary Events

Description: The world can be a scary place for kids experiencing fear and anxiety. Familiarize yourself with signs of distress, comforting methods and how to answer questions about world events.

The monthly webinars are approximately an hour in length and are conducted live at 11AM and 2PM on the scheduled day, but, even if you are unable to view the webinars live you can listen to the recordings at a later date.

Click here to sign up for this webinar today.



Once you login please click on Webcasts, please select the webinar listed under the 2019 schedule.

On-Campus Flu Shots

Colder weather will be approaching soon, and with it comes flu season! Luckily for UMKC employees, there will be several upcoming on campus flu shot clinics beginning early next month!

Flu shots are covered by the University for faculty, staff and dependents that are 12 years and older and enrolled in a University of Missouri System (UM) medical plan. Children that are 12 years and older, must be accompanied by an adult in order to receive a flu shot. Due to different vaccination needs, children age 11 and younger should obtain their flu vaccine from their health care provider, health department or community clinic.

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Annual Enrollment is coming soon!

Human Resources would like to remind everyone that the annual benefits enrollment for all benefit-eligible faculty and staff will be open on Monday, October 14 in myHR and will close on Friday, October 25. You MUST submit your choices in myHR during this time period, or you will default to the same benefit choices made during the prior election period. All University employees must participate in this process to review or make changes to your plans, OR if you plan to waive coverage! As a reminder, all changes to elections will become effective January 1st, 2020.

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