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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.

Service Center

Mercedes Tillman
Human Resource Specialist II

Lifewise EAP Webinar: Dealing With Difficult Coworkers

As an employee, you are our most important resource, and the University of Missouri System cares about your personal and professional well-being.

The UM System’s Total Rewards, UMKC Human Resources, and Saint Luke’s Health System in Kansas City have come together to provide monthly online Employee Assistance Program seminars to equip you with skills to help you excel and grow in your professional or personal life. On August 21, 2019, the topic for the EAP Online Seminar Series is Dealing With Difficult Coworkers

Description: Uncover your triggers, understand why certain personalities can be difficult to work with professionally and create practical strategies for dealing with the situations.

The monthly webinars are approximately an hour in length and are conducted live at 11am and 2pm on the scheduled day, but, even if you are unable to view the webinars live you can listen to the recordings at a later date.

Click here to sign up for this webinar today.



Once you login please click on Webcasts, please select the webinar listed under the 2019 schedule.

Search Committee Training Dates for Fall 2019

Search committees play an integral role in the recruitment and retention of many faculty and staff positions. The positive outcomes of a successful search committee include the potential to increase diversity within our faculty and staff and ensure that we welcome the best and brightest to our university community.

Search Committee Training is required every 18 months for all individuals (including external committee members) who serve on a search at UMKC.

Search Committee Training is two hours and includes the following modules:

  • Module One:Hiring for Inclusivity
  • Module Two:Search Committee Essentials (Dean/Chair Training is also available upon request for your search committees).

We offer this course on the regular training schedule about once per month. This schedule is subject to change, based on enrollment.

We will also work with your committee to arrange training to fit your specific recruiting timeframe. For additional dates, please allow as much time as possible to arrange a date for your team.

September 11, 2019     Administrative Center – Gillham Park Room    9:00am – 11:00am

October 15, 2019         Administrative Center – Gillham Park Room     1:00pm – 3:00pm

November 13, 2019    Administrative Center – Gillham Park Room     11:00am – 1:00pm

December 4, 2019      Administrative Center – Gillham Park Room      9:00am – 11:00am

Visit the Human Resources – Search Committees page for a list of resources explaining the search committee process, equitable recruitment and hiring practices, interviewing tips, evaluation forms, and other frequently asked questions.

Enroll through myLearn in Search Committee training.

For more information, email Christi Roeder in the Office of Affirmative Action or call 816-235-1323.

Complete Your Required Annual Training by Sept. 30, 2019

Completing your training requirements is an important step in helping ensure a safe and positive learning and workplace environment for the entire university community. Your required annual trainings now are open in myLearn, and must be completed by Sept. 30.

The window to complete the annual training requirements opened on August 15. Reminders will be sent during the training period until courses are complete.

To complete your online courses, login to myLearn and click the “Learning Plan” icon. It is at the top of the page and looks like a puzzle piece. You will find the required courses listed as Assigned Learning on this page. Training required for this fiscal year will be clearly marked as due on Sept. 30, 2019. The University of Missouri Campus Emergency Alert Training may have a filled in green status dot. If the due date is Sep 30, 2019, it is required at this time. Once you ‘Launch’ the course, you will need to choose the Restart button and take the course from the beginning.

Required Trainings

  • Building a Foundation: Discrimination Prevention & Title IX v5
  • Global Cybersecurity Basics
  • University of Missouri System Campus Emergency Alert Training

If you are not using a university computer, you will need to enable pop-ups for the training site. For assistance, please contact the HR Service Center at 235-1621.

KCPDC—Local Professional Development Opportunities for Faculty and Staff

UMKC is a member of the Kansas City Professional Development Council (KCPDC). Our membership provides UMKC faculty and staff access to special topics workshops, two certificate programs, and two conference opportunities at no cost to your department. Advanced registration through the UMKC Office of Human Resources is required. Click here for the Program Guide and Calendar.

KCPDC is a consortium of 10 area colleges and universities that pool funds to provide a variety of programs. Organization and program information is at www.kcpdc.org.

  • Professional Development Conference
  • Supervisor Development Program (certificate program)
  • Special Topic Workshops (standalone workshops on a variety of topics)
  • Enhancing Teaching and Learning Conference
  • Faculty Development Program- Faculty Academy (certificate program)

The Faculty Development Program includes a new, single-day format for the core program, Foundations of Teaching Excellence, an Advanced Elements of Teaching Excellence workshop, and the annual Enhancing Teaching and Learning Conference in the spring. UMKC will host the spring Foundations of Teaching Excellence spring date, February 8, 2020.

The Supervisor Development Program certificate includes six core courses and KCPDC ‘electives.’ This is a great opportunity to learn and network with higher education colleagues. The first course in the series is Critical Skills for Supervisors on Sept. 10, 2019 from 1:00 – 4:00 p.m. at Johnson County Community College.

Seating is limited and advanced registration is required. Registration is through the UMKC Office of Human Resources on myLearn. If you have questions or need assistance, please contact Susi Mickey at mickeysu@umkc.edu. For additional information, visit www.kcpdc.org.

Student Employment Resources

The start of the Fall semester is approaching! With that comes new and returning students to campus searching for on/off campus jobs. There are many resources for students who are seeking out career guidance and opportunities on campus. Below are some of the resources UMKC has to offer:

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