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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.

Service Center

Mercedes Tillman
Human Resource Specialist II

Save The Date – Staff Council 2019 Professional Development Conference

Conference Breakout Session Call for Proposals

The Staff Council Professional Development Conference, #UMKCDevelopMe is on Tuesday, May 21, 2019. We want to hear from you! Last May over 200, UMKC staff members participated in this event. Your Staff Council Professional Development Committee arranged great presenters and a wonderful keynote. Your participation made it a great day! This year we are changing things up—just a bit.

Wes Parham, Executive Director and CEO at Urban Scholastic Center is our keynote speaker. Some of you may know Wes from his time as UMKC. The change is with the breakout sessions! Please click here for more information.

This is your professional development event and want you to have the opportunity to provide a one-hour break out session at the conference. The Call for Proposal is online at https://tinyurl.com/ydzx4g86The conference theme is broad, but there are some themes listed on the Call for Proposal website that will help guide your submission.

For more information, visit the Staff Council website at https://info.umkc.edu/staffcouncil/committees/professional-development-committee/. If you need assistance or have questions, please call Susi Mickey at 816-235-1621 or email mickeysu@umkc.edu.

TIAA Consultations & Seminars

For those of our employees that have a 403b voluntary retirement plan with TIAA, or would like to start one with them, we now have dates available for 1-on-1 consults that can be registered for.

For an in-person meeting, they will be on the Volker Campus Thursday, March 21st. They will be in the Loose Park Room that is located in the Administrative Center, 2nd floor conference area. You can register at www.TIAA.org/schedulenow or by calling 800.732.8353.

We are also now offering a new option…Virtual Visits. These virtual visits allow you to meet with a TIAA financial consultant from wherever you are, and from any of your devices. This gives you more flexibility on meeting times rather than have to travel to a campus location…you can do it from your own office or location of your choosing. Currently, there are 3 dates that you can choose from this month to meet with a TIAA rep to discuss your retirement planning:

Thursday, Feb 21st

Tuesday, Feb 26th

Wednesday, Feb 27th

To register click here to Make An Appointment. Then for location choose “virtual visits”, then the date, and then choose a time. I have attached a flyer to use as a promotion as well as guidance.

Both in person and the virtual visit registration is on a first-come-first-serve basis, and they do tend to fill up quick. If you are not able to find availability, additional dates will be posted for the upcoming months.

Lifewise EAP Webinar: Communicating With Your Adolescent

As an employee, you are our most important resource, and the University of Missouri System cares about your personal and professional well-being.

The UM System’s Total Rewards, UMKC Human Resources, and Saint Luke’s Health System in Kansas City have come together to provide monthly online Employee Assistance Program seminars to equip you with skills to help you excel and grow in your professional or personal life. On February 20, 2019, the topic for the EAP Online Seminar Series is Communicating With Your Adolescent

Description: Parents of teenagers can discover ways to achieve open communication, teach values and prevent arguments through this session.

The monthly webinars are approximately an hour in length and are conducted live at 11AM and 2PM on the scheduled day, but, even if you are unable to view the webinars live you can listen to the recordings at a later date.

Click here to sign up for this webinar today.



Once you login please click on Webcasts, please select the webinar listed under the 2019 schedule.

February Wellness Updates

Every month we will be sharing wellness updates from UM System Wellness in UMatters. These updates will contain a variety of resources to support your wellness journey, including a monthly newsletter and a monthly challenge.

February Newsletter: This month is American Heart Month. The February newsletter covers topics such as, Eat Less Sugar, Stretch More, and 6 Exercises for Heart Health. The newsletter also includes Wellness FAQs and a delicious Recipe of the Month. There are also helpful links regarding the Wellness Incentive.

February Workouts: The Monthly Workout calendar provides Monday through Friday exercises. It also provides pictures if you’re not familiar with a particular exercise. Feel free to adjust to your liking! The daily workouts can also be a great team builder if you want to do it with your co-workers at the same time each day.

If you have any questions, please contact the HR Service Center at 816-235-1621.