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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.

Service Center

Mercedes Tillman
Human Resource Specialist II

Lifewise EAP Webinar: Building Resilience Muscles

As an employee, you are our most important resource, and the University of Missouri System cares about your personal and professional well-being.

The UM System’s Total Rewards, UMKC Human Resources, and Saint Luke’s Health System in Kansas City have come together to provide monthly online Employee Assistance Program seminars to equip you with skills to help you excel and grow in your professional or personal life. On November 17, 2020, the topic for the EAP Online Seminar Series is Building Resilience Muscles.

Description: The foundation pf resilience lies in building five muscles, three are specific skills and two are personal choices that are consistently chosen. The key to resilience is understanding yourself and identifying the mental obstacles that get in your way.

You do not need to register in advance to attend Online Seminars at a set time. Seminars will be prerecorded and uploaded on the date above. At any time while viewing the Online Seminar, if you have questions about the seminar, please type them into the “Ask a question” box located to the left of the video window. You will receive an emailed answer within five business days.

Click Here to access the webinar


To access other recorded seminars, visit the EAP website at: http://lifewiseeap.advantageengagement.com/ Passcode: UMKC.  Open the link and enter the password. This will bring you to the homepage. Scroll down until you see the ‘ONLINE SEMINARS’ and then follow the hyperlink provided. This will take you to a page with all uploaded seminars, select the seminar you would like to review.

Now Accepting Nominations for the 2021 Annual Staff Awards!

The 2021 Staff Awards nomination process is now open! Please take the time to recognize your colleagues for their significant contributions to UMKC. This year we will award individuals who have been supporting the strategic values and we will continue awarding the Living the Values award to staff members across campus.

Nominations may come from staff, faculty and students. All nominations will be reviewed by a committee of members from across campus. These awards will be presented to staff at the annual Staff Awards event in the spring.

List of Awards and Descriptions

Campus Awards:
The following awards will each be presented to one individual who best exhibits the qualifications outlined in the award description.

  • Excellence in Student Success Staff Award
  • Excellence in Research and Creative Works Staff Award
  • Excellence in Engagement and Outreach Staff Award
  • Excellence in Multiculturalism, Globalism, Diversity and Inclusion Staff Award
  • Excellence in Planning, Operations and Stewardship Staff Award
  • Chancellor’s Staff Award for Extraordinary Contributions
  • Rising Star Staff Award
  • Staff Council Dedication Award

Living the Value Staff Award:
The Living the Value Staff Award will be awarded to staff members from across campus. The campus has been divided by college, school or division or into a group and each group will have their own nomination and selection process. More information about this process will be sent out to individuals by their unit.

  • Living the Value Staff Award (multiple awards across campus)

Deadline for submission of nomination materials for campus awards is December 18, 2020. The nomination form and details for all the awards are available at www.umkc.edu/hr/staffawards.

If you have any questions regarding Staff Awards, please email umkchr@umkc.edu

Relief for Roos

If you have not donated to the Student Emergency Fund, just a reminder you can still donate!

An anonymous donor will match any donation to the Student Emergency Fund or the Kangaroo Food Pantry, so the impact of your gift will be doubled when you give now. A donation of any size will provide relief to Roos in need and may be what keeps them in college, working toward their degree. The effects of the COVID-19 pandemic have hit college students hard, but you can make a difference.

Click here to donate now!

Winter Break Reduced Operations

The University of Missouri, including the UMKC campus, will be operating under a reduced operation plan:

  • December 25: Christmas Day Observed
  • December 26 – December 31: Winter Break – Reduced Operations
  • January 1: New Year’s Day Observed

Normal business operations will resume on Monday, January 4, 2021.

If you are in a position that accrues vacation, sick leave, and personal days, you are eligible for winter break paid leave during this period. Unit leadership will determine whether any employees will be required to work during the winter break and will directly notify those employees. If you are required to work during the winter break, you will receive the same amount of paid time off to be used sometime before November 30 of the following year or they will be forfeited.

For additional information, you can view the official Collected Rules and Regulations as well as the Winter Break Reduced Operations Q&A document. Additionally, Human Resources can be reached at 816-235-1621.

Open Enrollment Assistance

If you need assistance during this year’s Annual Enrollment, Ted Stahl will be in the Human Resources Office (Administrative Center 226) to provide assistance Tuesday – Friday, 10am – 2pm, beginning Oct 27th and going through Nov 6th.  We do encourage employees to bring personal laptops with them to login to myHR and complete their elections; however, we will have our computer kiosk available for use.

Please contact the UMKC HR Service Center at 816-235-6401 or at umkchr@umkc.edu if you have questions.