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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.

Service Center

Mercedes Tillman
Human Resource Specialist II

UM System Sponsored Staff Development Week – Registration is open!

Great news! Registration is open for the 2021 semiannual, virtual training conference sponsored by UM System’s Office of Human Resources on November 9, 10 and 11! The conference is very flexible, by allowing you to pick and choose the sessions that interest you and work with your schedule. Sessions are scheduled between 8:30am and 4pm daily.

Review and register for any of the 30+ sessions in Percipio. Sessions have a wide range of topics like “Principles and Techniques of Effective Communication” or “Are Your Sleep Habits Impacting Your Health?”.

We hope you will be able to join us for this professional and personal development opportunity!

If you have any questions, please contact Emily Strayhall at emilystrayhall@umkc.edu.

Kansas City Chiefs – Extended Chiefs Educator Ticket Offer

The Kansas City Chiefs have extended the Educator Ticket Offer to the below 3 games of the regular season!

Chiefs Educator Ticket Offer
Sunday, December 5 @ 12:00pm – vs Denver Broncos
Sunday, December 12 @ 12:00pm – vs Las Vegas Raiders
Sunday, December 26 @ 12:00pm – vs Pittsburg Steelers

*Subject to Flexible Scheduling*

To purchase tickets, COPY and PASTE the following link into your browser https://am.ticketmaster.com/chiefs/promotional-page?filterType=MTM3Mw==



Annual Enrollment October 25th – November 5th

Annual Enrollment for faculty and staff is October 25 – November 5. As always, we hope you will take some time to get to know your plan options and make an informed decision about the coverage that will work best for you in 2022.

Tip 1:
Prepare for Annual Enrollment (Oct. 25 – Nov. 5) to make choices that support you and your family in the coming year. Visit http://umurl.us/enrollment for more information.

Tip 2:
Just like it is important to get your health checked annually, the same annual “benefit check-up” is important, too. Annual Enrollment for faculty and staff is Oct. 25 – Nov.5. Visit http://umurl.us/enrollment to learn more.

Tip 3:
Annual Enrollment for Active Employees is Oct. 25 – Nov. 5. Research the plan options that are right for you. Visit  http://umurl.us/enrollment for more

If you have questions regarding Annual Enrollment, please contact the HR Service Center at 816-235-1621 or email umkchr@umkc.edu

Lifewise EAP Webinar: Embracing Diversity and Differences

As an employee, you are our most important resource, and the University of Missouri System cares about your personal and professional well-being.

The UM System’s Total Rewards, UMKC Human Resources, and Saint Luke’s Health System in Kansas City have come together to provide monthly online Employee Assistance Program seminars to equip you with skills to help you excel and grow in your professional or personal life. On October 19th, 2021, the topic for the EAP Online Seminar Series is Embracing Diversity and Difference

Description: Learn about how to live and work in a way that is respectful, kind, and embraces diversity in all walks of life.

You do not need to register in advance to attend Online Seminars at a set time. Seminars will be prerecorded and uploaded on the date above. At any time while viewing the Online Seminar, if you have questions about the seminar, please type them into the “Ask a question” box located to the left of the video window. You will receive an emailed answer within five business days.  

Click Here to access the webinar


To access other recorded seminars, visit the EAP website at: http://lifewiseeap.advantageengagement.com/ Passcode: UMKC.  Open the link and enter the password. This will bring you to the homepage. Scroll down until you see the ‘ONLINE SEMINARS’ and then follow the hyperlink provided. This will take you to a page with all uploaded seminars, select the seminar you would like to review.

UMKC On-Campus Flu Shot Clinics

Flu season is approaching, and getting your annual flu shot can help you keep yourself and others safe. To make the process even easier, the university is holding on-campus flu shot clinics in September and October.

Flu Shot Clinic Locations:

September 28, 2021
Volker Campus, Administrative Center (Plaza Room) 1pm – 5pm

October 6, 2021
Volker Campus, Atterbury Student Success Center (Pierson Auditorium) 8am – 12pm

October 7, 2021
Hospital Hill Campus, Health Sciences Building (Room 4307) 8am – 12pm

October 13, 2021
Health Sciences Campus, School of Dentistry (Faculty Lounge Room 424) 8am- 12pm

Schedule your flu shot appointment

As a reminder, flu shots are covered for faculty, staff, dependents (children 7 years and older accompanied by a parent or guardian) and retirees enrolled in UM System medical plans. You’ll need to register yourself and each dependent you would like to receive a flu shot separately. A confirmation email will be sent for each appointment you schedule.

To get ready for your appointment:

  • Complete the consent form attached to your confirmation email ahead of time and bring it with you. This will speed up the process.
  • Bring your employee ID (if applicable). your insurance card and your appointment confirmation email (printed or digital)
  • We ask that you wear a mask while receiving your flu shot and while waiting in the vaccination area before or after your shot.
  • Arrive no more than 5 minutes before your scheduled appointment. This will help us keep vaccination spaces distanced.
  • Review the Vaccine Information Sheet prior to your appointment.

Questions? Contact the HR Service Center at 573-882-2146 or HRServiceCenter@umsystem.edu.