A new office at UMKC located in the recently renovated Atterbury Student Success Center (former University Center) is a one-stop-shop were students may get assistance in five key areas: Admissions (domestic and International), Cashiers & Collections, Financial Aid & Scholarship, and Registration & Records.

UMKC Central opened on August 20^th at the start of the fall 2012 semester and has since been assisting students in taking care of university transactions.  The goal of UMKC Central is to promote student success by providing student focused services in a single point of contact.  At UMKC Central students may get help with problems, gain additional information to manage the enrollment process or perform regular transactions to meet their academic and financial objectives.  The Customer Service Coordinators have all been cross trained in the five key areas, providing a convenient focal point for answering questions and getting assistance.

The starting point for getting assistance at UMKC Central is the Info Hub located on Level 2 of the Student Success Center. At the Info Hub a ticket is generated that details the type of assistance students are requesting. This provides the Customer Service Coordinators the information they need to get started at finding a solution. Once the Customer Service Coordinator has been assigned a ticket they will make every effort to work with students to address their issue and avoid having to refer students to the home offices in the Administration Center or elsewhere on campus.  Students are also able to call UMKC Central for assistance.

Contact UMKC Central:

Web – www.umkc.edu/umkccentral

Email – umkccentral@umkc.edu

Phone – 816.235.6000

“Like” us on Facebook <www.facebook.com/umkccentral>

Follow UMKC Central on Twitter < www.twitter.com/UMKCCentral>

Be sure to check-in to UMKC Central on FourSquare < foursquare.com/umkccentral> to receive a Newbie Special: On your 1st check in to meet with a Customer Service Coordinator you will receive a UMKC Central t-shirt & water bottle or flash drive. Let the Coordinator know that you unlocked this special. This offer is only valid to UMKC students who check-in at UMKC Central and meet with a UMKC Central customer service coordinator to address university transactions.