Charges in relation to lost or stolen cards:

All cardholders pay a fee for the replacement of lost or stolen cards. Replacement card charges are $10 for the first card. $15 for a second card and $20 for all other cards

Charges in relation to damaged cards:

All cardholders pay a fee for the replacement of damaged cards. The charge for a replacement card is $3 if the cardholder turns in their damaged card when a replacement card is being issued

If the cardholder does not turn in the damaged card when a replacement card is being issued, charges associated with lost or stolen cards will apply (please see above for additional details).

Changing the name/picture on an existing card:

Requests for a name change or new picture, resulting in the issuance of a replacement card, costs $3 If the cardholder turns in their old card when a replacement card is being issued

If the cardholder does not turn in the old card when a replacement card is being issued charges associated with lost or stolen cards will apply (please see above for additional details.)

If it is determined that a name is incorrect due to the University’s error, no charge w be assessed to the cardholder for a replacement card as long as the old card is turned in when the replacement cards issued

Questions about either of the above?

If you have questions about any of the above policies, please contact the One Card office via phone at 816.235.6657 or via email at umkc-onecard@umk.edu.