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IS Newsletter Updates! January 2021

This month’s IT Newsletter includes stories on the Exchange Online migration, the workplace replacement program (WRP), a Zoom update and Microsoft Windows upgrades.

Visit the IS Newsletter for more information.

New From Information Services

This post includes stories on the Kaltura to Panopto changeover and a Zoom Cloud recording retention change.

Visit the IS Newsletter for more information.

University Email PIN Requirement

Beginning December 21, 2020, all members of our university community will be required to use a 4-digit password (PIN) code on any mobile device that connects to university email. This security feature will help protect users against loss of personal and professional data, including private messages, university-related information and more.

For a seamless experience, we encourage you to set a PIN prior to data security measures being implemented. If you do not set a PIN, on or after December 21, 2020, you may notice a screen on your mobile device prompting you to set a passcode.

Many individuals across the university already use a PIN code to lock their devices and the requirement will have no impact on them.

If you already have a PIN enabled

Your experience will depend on the model and version of the software your device is running:

  • Android: If you have an existing PIN, it will work as usual. There is no further action for you to take. If you are using a pattern lock, it will be replaced with a PIN and pattern lock will be disabled by the policy.
  • iOS: Your existing passcode, touch ID, or facial recognition will work as usual. There is no further action for you to take.

If you need to set a PIN

How you set your PIN will depend on the model and version of software your device is running:

  • Android: Press the “Activate” button on the screen to accept the security feature and set up your PIN.
  • iOS: Follow the instructions on the screen to open iOS settings. From there, select “Passcode” and “Turn the Passcode On.” Set up your PIN. (see figures below).
Android DevicesiPhone Devices
Press the Activate button to accept the security policy and set up your PIN.Follow instructions on screen to open iOS settings, tap Passcode, and Turn the Passcode On.

The only change you are accepting is the PIN requirement to unlock the device screen.

Accepting this policy will NOT:

  • Erase any data on your device
  • Disable, block or remove any applications
  • Disable or remove any device features or services

Only users who use a PIN will be able to access university email on their device through an email application. Those who choose not to accept the policy can still access university email through their device via a web browser.

If you have any questions or need assistance addressing this change, please contact the UMKC IS Call Center at or 816-235-2000.

IS Newsletter Updates! – December 2020

This month’s IT Newsletter includes stories on Microsoft Windows 10 upgrades, Microsoft Teams updates, email migration, email security improvements, enhanced building security and the Google Cloud platform.

Visit the IS Newsletter for more information.

Dual Mailbox Cleanup

As part of our effort to move all UM System faculty, staff, and students to reside on O365, UM has identified all active Faculty and Staff who have both a student O365 account and an Exchange email account and will be modifying their account to have one mailbox instance.  Since employee accounts take precedence, we will be requiring all employees to save or export any data from their student O365 account (including student email) by 5:00pm, March 19th 2020. At 5:00pm on this date we will be deleting the student O365 account and the data will no longer be accessible.

We will add your legacy student email address to your employee mailbox so that you can continue to receive mail sent to that address. Remember to export or save any email, OneDrive, or SharePoint data that you would like to keep. Please follow the below website if you need to save your emails or files before the account is deleted.

UM System status updates

UM system status updates are available at Users can subscribe to receive updates via text messages, emails or RSS. Notices are sent for new outages, updates, and resolutions for a number of IT Systems at MU.

UMKC system status updates are available at Notices are sent to groups as selected by the author of the outage notice.

Instructional Support

The UMKC Instructional Technology Services (ITS) team has moved to UMKC Online.   If you need support with Canvas, Blackboard, Panopto, Exam Proctoring, or other instructional tools you can find more info here:, by calling 816-235-6700, or emailing them at

Connecting to WiFi

UMKC has wireless access covering most buildings and the Residence Halls.  If you need help connecting your phone, laptop, or gaming device you can find instructions here:

Password & Secure Authentication Toolkit

All UMKC Students, Faculty, and Staff can manage their passwords using the Secure Authentication Toolkit.  This includes changing your password or resetting it, if you’ve forgotten it.  New students will need register your data, which will enable Two Factor Authentication on your account.  This is required to access key UMKC resources and to update your password.

More information and instructions can be found here:

Need to do homework but don’t feel like going to a student computing lab? Visit our Remote Labs website!

UMKC’s Remote Labs

Numerous University software applications are available for faculty, staff and students to use on the Remote Labs website.  It an excellent resource when you want to work from home or if the labs are busy.

It’s easy to connect.  Simply go Remote Labs and click on the yellow Connect Now button.  Use your UMKC login and password to access the website.

There are connection instructions and a FAQ on the website if you have questions.