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Security updates for Windows 7 home PCs to connect to UMKC Network

UMKC is updating the way computers and devices connect to the UMKC network on December 20th.  Specifically we are updating to the latest version of TLS (Transport Layer Security), which is used to secure network communications.  While campus computers have been updated, home users running Windows 7 may need to update to the latest version of TLS so that they can use Remote Desktop to connect to UMKC’s network.  Listed below are instructions on how to do so.

Remote Desktop Users from Home running Windows 7

Windows 7 home users who want to use Remote Desktop to connect to a UMKC computer will need to go to Windows Update on their computer, select optional updates, and install update 3080079 .  This update enables TLS 1.1 and 1.2 for Remote Desktop connections.  Without this, users may receive encryption errors and the connection will fail.   The update can also be downloaded and installed from:

https://support.microsoft.com/en-us/help/3080079/update-to-add-rds-support-for-tls-1-1-and-tls-1-2-in-windows-7-or-wind

Home users running Windows 10 are not affected at this point.   Windows 8/8.1 also includes the TLS update.

If you have questions or need assistance, please contact the UMKC Call Center at 816-235-2000, callcenter@umkc.edu, over via the online problem report form