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Archive of posts filed under the Faculty/Staff category.

Instructional Support

The UMKC Instructional Technology Services (ITS) team has moved to UMKC Online.   If you need support with Canvas, Blackboard, Panopto, Exam Proctoring, or other instructional tools you can find more info here: https://online.umkc.edu/support/, by calling 816-235-6700, or emailing them at its@umkc.edu.

Connecting to WiFi

UMKC has wireless access covering most buildings and the Residence Halls.  If you need help connecting your phone, laptop, or gaming device you can find instructions here: https://www.umkc.edu/is/wireless.

Password & Secure Authentication Toolkit

All UMKC Students, Faculty, and Staff can manage their passwords using the Secure Authentication Toolkit.  This includes changing your password or resetting it, if you’ve forgotten it.  New students will need register your data, which will enable Two Factor Authentication on your account.  This is required to access key UMKC resources and to update your […]

Exchange ActiveSync Mobile Device Policy Update

On March 21st, a PIN code will be required on all mobile devices that have a UM email account configured on them, which includes UMKC employees with @umkc.edu email addresses. This includes tablets, smartphones or any device that uses the ActiveSync protocol to connect. Many individuals across the university already use a PIN code to lock […]

The UMKC Call Center closed for the holidays.

The UMKC Call Center will be closed for the holidays from Saturday, December 23rd through Monday, January 1, 2018. We will re-open with normal business hours on January 2, 2018. Thank you and happy holidays.

Security updates for Windows 7 home PCs to connect to UMKC Network

UMKC is updating the way computers and devices connect to the UMKC network on December 20th.  Specifically we are updating to the latest version of TLS (Transport Layer Security), which is used to secure network communications.  While campus computers have been updated, home users running Windows 7 may need to update to the latest version […]

Two-factor authentication for myHR begins December 19th

Passwords are the forefront of protecting your personal information and the University’s electronic data. The University is taking further precautions with sensitive data by requiring two-factor authentication to log in to myHR starting Tuesday, December 19, 2017. As its name suggests, two-factor authentication provides an additional layer of password safety by requiring a second method […]

Exchange Email Retention Policy

On February 15th a few new email retention policies will be applied to ALL accounts, as part of the Exchange 2016 migration process.  Please note once messages in the identified folders pass the retention periods outlined below, they will be automatically deleted.   What will change? “Deleted Items” – Any items that are deleted or […]

Preparing for Exchange 2016 Migration

In preparation for the migration from Exchange 2010 to Exchange 2016, the Outlook Web Access (OWA) website will be updated on October 12th.  (See new design below.)  Also please note the other preparatory and informational items below.  We will be contacting mailbox owners who are close to exceeding their mailbox quotas in the next week.  […]

New email filtering changes

To better protect against phishing attempts, and malicious email attacks, an enhancement will be made to email filtering.  The UM System email team will implement this change starting September 28th. Inbound email is currently evaluated on how likely the message is spam.  For emails that are evaluated as high “likely spam”, three changes will be […]