Crisis intervention may be needed if a student is having suicidal thoughts, experiencing severe anxiety, seeking support for a recent trauma, or grieving the recent death of a loved one.

While most of the services offered by UMKC Counseling Services are scheduled, crisis situations do arise and require immediate intervention.

UMKC students are encouraged to contact UMKC Counseling Services if they or someone they know needs immediate help.

Services during Business Hours

UMKC Counseling Services is open from 8 a.m. to 5 p.m, Monday through Friday when UMKC is in session/open.  If a crisis situation occurs during these hours, contact our office at 816-235-1635. You might be asked to connect with the Counselor-On-Call, either by phone or in person. UMKC Counseling Services offers brief Crisis Consultation appointments at 10 a.m. and 2 p.m. daily. Brief Crisis Consultation appointments are free and should only be used for crisis situations. Options to address a crisis also might include referral to another resource, either on or off campus.

Evening and Weekend Assistance

If a crisis intervention is required after normal business hours, or if a student is concerned about their own immediate safety or the immediate safety of a friend, they should:

  • Go to the nearest hospital emergency room
  • Call 911
  • Call campus police at 816-235-1515

UMKC students living on campus may also contact their resident assistant (R.A.) or other UMKC Residential Life staff to be connected with appropriate support and resources.

Response to Traumatic Events

UMKC Counseling Services staff are available to consult with student leaders as well as university units and departments to develop timely on-site response to traumatic events.

Reporting Distressed, Disturbing or Disruptive Behavior

UMKC faculty and staff are encouraged to present individual incidents as well as patterns of distressed, disturbing and disruptive behavior to the university’s Case Management Team (CMT).

The CMT’s goal is to develop campus wide training modules that faculty and staff can use to deal with student issues. For more information or to make a referral to the CMT, please contact one of the Interim Deans of Students, Keichanda Dees-Burnett at 816-235-1109, or Todd Wells at 816-235-1407.