September 10, 2026 | 8:30am – 3:30pm
IN-PERSON SESSION – UMKC Bloch Executive Hall, 5108 Cherry Street, Kansas City, Missouri Room 414
It is time for a new way to manage people, that leads to greater employee engagement and retention, and makes leadership easier, more fulfilling, and more rewarding. This course is designed to equip leaders with the essential coaching skills necessary to foster personal and professional growth in their team members and create an environment where individuals feel empowered and engaged.
What You Will Learn
Upon completion of this course, participants will be able to:
- Understand how integrating a coaching approach into your leadership style fosters employee growth, engagement, motivation, and self-accountability.
- Apply core coaching skills such as active, empathetic listening techniques, formulating powerful questions that lead to empowered action, and delivering constructive feedback in a way that can be heard.
- Build and maintain trusting coaching relationships through open and honest communication and behaviors that empower team members to take ownership of their development and impact.
- Strategically coach through common leadership challenges such as navigating resistance to change and understanding how to collaboratively increase team member engagement and sustained performance.
About the Instructor
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Robin Ferguson brings a wealth of expertise in the leadership and organizational development fields and is a Master Certified Coach with the International Coaching Federation. In addition, she has held executive level leadership roles, helped found a leadership institute and coaching program for a regional health care system, served as faculty in the area of leadership and organizational development psychology, and is the author of The Phoenix Effect: Transcend Limitation and Ignite the Power Within You.
Program Details
Location and Parking:
The sessions will be held at the UMKC Bloch Executive Hall, 5108 Cherry Street, Kansas City, Missouri. Parking details will be sent after registration.
Cancellation & Transfer Policy:
Seminar participants (or their organizational representative) should call or email Bloch Executive Education in order to change or cancel registrations. Cancellations made prior to 7 days from the seminar date are eligible for credit towards a future seminar but are ineligible for refund. Credit for future seminar is valid through the following seminar year. Seminar registrations may be transferred from one individual to another up to 7 days before any elected seminar. Cancellations made within 7 days from the seminar date are non-transferable and non-refundable. Bloch Executive Education reserves the right to make changes to the cancellation policy and transfer policy. The current policies will be posted on our website and will be observed regardless of previous policies or standards. “No-shows” are non-refundable and non-transferrable.
Photo and Video Release:
By attending the event, you are giving Bloch School of Management permission to use photos and videos from the workshop in future promotional materials.
Available Discount Programs
UMKC and Bloch Executive MBA Alumni, Kansas City Regional Association of REALTORS members, CX Central Exchange members, Saint Luke’s Health System employees, Heartland Black Chamber of Commerce members – you qualify for discounted seminar registration.
If any of the above categories apply to you, please contact us at umkcexeced@umkc.edu or 816-235-2892 to take advantage of discounted rates.
