COVID-19 and Delays in Student Services

Due to the ever-changing environment on and off campus due to social distancing restrictions, ISAO continues to work diligently in our timely service to our students. However, we expect some delays in our ability to process physical documents, including the receipt of mail and shipping of admission packets or other requested materials, such as updated I-20s.

If you are able to submit digital documents for any required admission materials, please do so, as it will ensure more timely processing. If you are able to submit copies of your academic documents for the purposes of an admission decision, you will be able to submit your officials at a later date.

For current students: Our advising team is making every effort to adjust processes and methods of advising, whether it be through email, zoom or over the phone. Please check your UMKC email regularly. All updates from Advising will be communicated through email and we encourage you to reach out to us by email or phone to limit your movement throughout the Kansas City area. Additionally, we encourage you to send documents digitally whenever possible and we will accept digital signatures on ISAO request forms. Please remember your I-20, I-765, or other government documents require a physical written signature.

We appreciate your patience and wish you well as we make every attempt to keep our students, faculty, staff and overall community healthy.


The International Student Affairs team