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Can You Spot a Phishing Email?

—Original Message—
From: **********@cogeco.ca On Behalf of UMKC
Subject: IT Services

Dear UMKC Subscriber,

We are currently carrying out maintenance and upgrade of our UMKC Webmail Service, and a result, our E-Mail client has been changed and your original password will be reset. Please provide us your username:(**********) and Password:(***********) for reactivation.

This is to inform all UMKC Subscribers about our new web page. Thanks for using our services.

© 2012 Curators of the University of Missouri. DMCA and other copyright information. University of Missouri-Kansas City | Kansas City, MO 64110 | (816) 235-1000 UMKC is an equal opportunity/affirmative action institution. Email questions or comments about this website.

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The phishing email above was sent to a student last Fall and reported to the IS Call Center at UMKC.  As phishing attacks have become more frequent and more sophisticated, it is important that faculty and staff take precautions to prevent scammers from gaining access to your vital information. Here are some helpful tips:

  1. Do not respond to emails or phone calls that request you to report your account username, passwords, bank/credit card information, or your birthdate even if they appear to be from a valid UMKC email address. Universities and financial institutions – including UMKC – will not ask for personal account information via email. In addition, the UMKC IS Call Center will not ask for your password via email.
  2. Do not click on links that ask you to verify account information. UMKC will not ask you to click on a link to update your password; rather, they instruct you how to navigate to a website to do so.

If you doubt the legitimacy of a message that appears to come from UMKC, contact the IS Call Center for assistance and forward them the suspicious email.  It is better to err on the side of caution than to find out that you gave someone outside of the university your personal information!

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