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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.


UMKC Resources for Supervisors

Calling all UMKC supervisors—the start of a new semester can be a great time to invest in your own professional development!

The UMKC Supervisory Development Series will begin with Supervisory Foundations on Wednesday, August 23. This certificate program is made up of 10 in-person courses and eight online myLearn topics. Program facilitators use a UMKC prospective to guide you through a wide range of supervisory-related topics. This is a great opportunity to build up your supervisor’s toolkit and meet and network with other supervisors.

Program Benefits

For those new to supervision, the Supervisory Development Series will provide opportunities to meet with colleagues and learn foundational management and leadership strategies. Experienced supervisors will benefit from university-focused program content. Upon completion of the Supervisory Development Series, participants will be able to:

  • Describe essential supervisory responsibilities
  • Understand UMKC policies and how to effectively respond to and handle common management issues
  • Utilize Time and Labor to effectively record time for yourself and employees
  • Understand the Family and Medical Leave Act and when employees should be utilizing leave regarding FMLA guidelines
  • Implement effective strategies to interview and select qualifying candidates for open positions
  • Resolve performance and disciplinary issues by implementing fair progressive disciplinary processes

Enroll through myLearn at UMKC Supervisory Development Series.

Supervisors will also find an important resource page on the UMKC Human Resources website under About Us, called Supervisory Resources. You will find information and guides on topics ranging from recruitment and onboarding to performance management and trending topics for supervisors.

If you have questions or would like more information, please contact Susi Mickey at mickeysu@umkc.edu

Lifewise EAP Online Seminar Series: August 23, 2017- Highs and Lows of Back to School

As an employee, you are our most important resource, and the University of Missouri cares about your personal and professional well-being.

The UM System’s Total Rewards, UMKC Human Resources, and Saint Luke’s Health System in Kansas City have come together to provide monthly online Employee Assistance Program seminars to equip you with skills to help you excel and grow in your professional or personal life.

In August, the topic for the EAP Online Seminar Series is Highs and Lows of Back to School.

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Free EAP Webinars

As a UMKC employee, your personal and professional well-being is a priority. Human Resources would like to remind faculty and staff that the St. Luke’s Employee Assistance Program is available to help with personal, family, relationship, and financial difficulties.

The Employee Assistance Program also provides monthly online seminars for employees to equip themselves with skills to help them excel and grow in their professional and personal lives. The online seminars are offered live at 11:00am on the scheduled monthly date, then available on demand the following week. To view the remainder of 2017’s EAP webinars and to register, visit the HR calendar of events.

Saint Luke’s Lifewise also has 5 multispecialty-clinics located across the Greater Kansas City area including the Country Club Plaza, Lee’s Summit, the Northland, Overland Park and a brand new clinic now located in Blue Springs at 600 NE Adams Dairy Parkway!

For more information about webinars or the new Blue Springs multispecialty clinic, visit EAP’s website. The username is UMKC and password is EAP.

Discounted Tickets to Sporting KC Semifinals

On Wednesday, August 9th at 7:30pm CT, Sporting Kansas City will host the semifinal round of the Lamar Hunt U.S. Open Cup Tournament right here in Kansas City! Sporting KC will take on the San Jose Earthquakes at Children’s Mercy Park with a trip to the finals on the line!

The University of Missouri—Kansas City is a longtime partner of Sporting KC and all UMKC faculty and staff are eligible to purchase tickets at a discounted rate. The discounted ticket prices are below:

  • West Stand Goal Line Tickets: $34 per ticket (discounted from $45)
  • East Stand Tickets: $32 per ticket (discounted from $43)
  • South Stand Tickets: $27 per ticket (discounted from $35)
  • Bud Light Landing Tickets: $77 (discounted from $82)

GO HERE to purchase your discounted Sporting KC tickets online and use the access code “17USCP” at checkout.

Tickets are subject to availability, while ticket quantities last, so buy yours now!

UMKC Supervisory Development Series

Calling all UMKC supervisors—the start of a new semester can be a great time to invest in your own professional development! The UMKC Supervisory Development Series will begin with Supervisory Foundations on Wednesday, August 23, 2017. This certificate program is made up of 10 in person courses and 8 online myLearn topics. Program facilitators use a UMKC prospective to guide you through a wide range of supervisory-related topics. This is a great opportunity to build up your supervisor’s toolkit and meet and network with other supervisors.

Program Benefits

For those new to supervision, the Supervisory Development Series will provide opportunities to meet with colleagues and learn foundational management and leadership strategies. Experienced supervisors will benefit from University-focused program content. Upon completion of the Supervisory Development Series, participants will be able to:

  • Describe essential supervisory responsibilities
  • Understand UMKC policies and how to effectively respond to and handle common management issues
  • Utilize Time and Labor to effectively record time for yourself and employees
  • Understand the Family and Medical Leave Act and when employees should be utilizing leave regarding FMLA guidelines
  • Implement effective strategies to interview and select qualifying candidates for open positions
  • Resolve performance and disciplinary issues by implementing fair progressive disciplinary processes

Enroll through myLearn at UMKC Supervisory Development Series.

Supervisors will also find an important resource page on the UMKC Human Resources website under About Us, called Supervisory Resources. You will find information and guides on topics ranging from recruitment and onboarding to performance management and trending topics for supervisors.

If you have questions or would like more information, please contact Susi Mickey at mickeysu@umkc.edu