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HR Service Center

The HR Service Center at UMKC is a cross-functional area in the Human Resources office where employees are able to be supported in a variety of areas. The HR Service Center at UMKC serves as a valuable resource for employees related to any of the HR service areas.

Our goal is to promptly and effectively serve every customer who calls or walks into our office. The HR Service Center Blog is a central resource for employees related to trending topics, frequently asked questions and current, HR-related news.

Training and Development: April 2017

Take a look at the training opportunities that are now available to enroll in for April:

  • The Central Exchange (CX) has provided a limited number of vouchers for UMKC employees to attend CX professional development events. For information on programs, visit the Central Exchange Calendar. To register for an event, contact Susi Mickey at mickeysu@umkc.edu. If space is available, your registration will be processed and you will receive a confirmation by email.
  • Registration for the UMKC Staff Conference for Professional Development “#UMKCDevelopMe” is open in myLearn. Attendees will learn about how to professionally develop themselves and eligible employees will receive 75 Healthy for Life Wellness Incentive points for participation.
  • In-person myPerformance training still available. Resources and information about each instructor led training can be found on the Human Resources page
  • Online training for the University Success Factor courses are available on myLearn. Visit Success Factor Course List to find suggested courses and reading for each job category in each area.
  • Planning for the UMKC Summer Development Series is underway! This year’s theme is based on the Tom Rath book, Wellbeing: The Five Essential Elements. The book can be accessed in myLearn here. Information on the training programs will be available next month.

Please see the calendar for more details about each training session, or view them in myLearn.

Highlights from Last Month

In March, UMKC Talent Management launched myPerformance training to ensure that each employee and supervisor understand the definitions of success factors for each department, how to write self-appraisals and use the software, and to ultimately learn how to better their performance appraisals going forward. These trainings are still being offered in person, as well as in myLearn. Please consult with your supervisor on a due date for your self-appraisal. The myPerformance recommended timeline is available as a guideline to help keep you on track through the process.

Remember that myLearn has a variety of online Wellness Incentive Eligible 2017 courses and other resources.



Creating Inclusive Communities – Stories that Inspire Us to Make a Difference

What is the Creating Inclusive Communities Project?

  • It’s a celebration of the experiences and perspectives that make higher ed professionals unique — and uniquely human.
  • It’s a resource for initiating conversations about diversity and inclusion.
  • It’s a call to action, urging all of us to strive to create more inclusive campus communities.

Human Resources, the Office of Affirmative Action, and the Division of Diversity and Inclusion have collaborated on a project which offers our campus the opportunity for discussion and dialog that will help create a more open, inclusive environment. 21 individuals from across the campus are trained to co-facilitate sessions with faculty and staff across campus. Sessions can be on a number of topics such as microaggressions, LGBT issues, race and ethnicity, and more. These facilitated dialogues are not be a part of our mandated curriculum but serve as additional faculty and staff development. Sessions also serve as opportunities to provide a glimpse into the wonderful eclectic group of human beings that make up our community.

The overall objective of a Creating Inclusive Community session is to provide an opportunity for learners to view personal stories and perspectives on inclusive communities and to discuss ways to ensure inclusion in thought and practice flourishes on our campus. We are excited about this opportunity to engage a wider audience and build healthy dialogue across campus. Units can request a 1 hour Creating Inclusive Community session as part of a department meeting, team building session, lunch and learn or as an opportunity to engage faculty and staff.

To schedule a Creating Inclusive Community Session in your College, School, Division or Department please contact Tyler Robertson at extension 1621.

MyLearn: Success Factor Courses

As we begin the performance appraisal season, your professional development and growth are important factors to consider. Our learning management system, myLearn offers a wide variety of free training courses for all university employees that want to supercharge their development, all from the comfort and convenience of your own computer!

Related to your annual performance appraisal, there are new success factor-based training courses divided into categories consistent with the myPerformance appraisal. This allows employees to train specifically according to their job categories, rather than a generic training designed for all jobs alike. Within each job category, employees can choose to train on the specific success factor (accountability, collaboration, communication, customer focus, diversity & inclusion, judgment, and time management) that they wish to gain more knowledge on. These courses are excellent resources for employees that wish to go above and beyond on their annual performance review evaluations and increase their development.

To enroll in a myPerformance Success Factor Course, you may do so by clicking here and logging into myLearn. Then, simply select the category in which your position falls under and select the training you wish to take. You may also view the success factor definitions here.

For additional questions regarding Success Factor Courses, contact Susi Mickey in Human Resources at mickeysu@umkc.edu or 816-235-1619.

myPerformance Appraisal Process Now Open!

The 2017 myPerformance appraisal process is now OPEN! The process beings with a self-appraisal, followed by a supervisor and second level review, then employee/manager meetings to discuss the appraisals. The recommended deadline to submit the first step, the self-appraisal, is April 30th (please refer to your department timeline).

Training opportunities are available to provide helpful information related to the performance appraisal tool and is strongly recommended for all supervisory and non-supervisory benefit-eligible staff.

If you have questions about myPerformance, please contact the UMKC HR Service Center at 816-235-1621. Or you may contact the System HR Service Center at (573) 882-2146 or myPerformance@umsystem.edu.